Customer support
An assistant that answers customer questions from your actual policies and product information, around the clock, in a consistent voice.
Routine queries handled instantly
Take your business to the next level
The easiest wayto integrate AIin your business.
Your policies, price lists and manuals become an assistant that answers customers and staff accurately, set up in an afternoon, not a six-month IT project.
Free to startNo coding neededYour data stays yours
a
Acme Trading · AssistantLive
Ask about your business…
0 min
from upload to first answer
0/7
available to customers and staff
0%
of answers grounded in your documents
Where it earns its place
Start with a business problem, not the technology.
The best first AI project is small, specific and measurable. These are the three places it pays for itself fastest.
Internal knowledge
Manuals, contracts, SOPs and reports become one place your team can ask. Every answer points back to the source document.
Answers in seconds, with citations
Quotes & processes
Bake your pricing rules, procedures and onboarding steps into an assistant that guides staff through them without mistakes.
Fewer errors, faster turnaround
Simple from day one
Three steps. No jargon.
1
Start with a real problem
A question your staff answer twenty times a day. A document nobody can find. We help you pick the highest-value starting point.
2
Add your knowledge
Upload the policies, manuals and price lists your business already runs on. No technical setup, no data science team.
3
Put it to work
Use it as a private chat for your team, or plug it into your website and tools with a single integration.
Built on trust
Your knowledge stays your business.
Useful AI needs access to important information. Luminosity keeps that information private, controlled, and traceable back to the sources you chose.
Private workspace: your documents are never shared
Every answer can cite its exact source
You decide what the assistant is allowed to know
Remove a document and its knowledge goes with it
Private by design
Answers you can verify, decisions you can defend.
Operations Manual
Section 8.2 · cited 3 min ago
Customer Returns Policy
Page 4 · cited 11 min ago
Pricing & Discount Guide
Section 2.3 · cited 26 min ago
Common questions
Asked before you sign anything.
Straight answers to the questions business owners ask us first. Anything else, we are an email away.
No. If you can upload a document and type a question, you can build an assistant. The technical work (training, retrieval, hosting) is handled for you.
Yes. Your documents are stored in your own private workspace and are only used to answer your questions. They are never shared or used to train models for anyone else.
Answers are grounded in the documents you provide, and each response can cite the exact source it came from, so your team can verify anything important in one click.
Nothing. You can build your first assistant on the free plan, test it against your own documents, and only upgrade when it is earning its place.
A practical first step
Bring your business into the loop.
Build your first assistant free, on your own documents. If it earns its place, keep it.